Privacy Policy

Last updated: 26 Juni 2026

KOTAGEDE JEWELLERY GROUP ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you submit our lead form through Facebook or Instagram (Meta Instant Forms) or otherwise contact us.

By submitting our form, you agree to the practices described in this policy.

1. Information We Collect

When you complete our lead form, we may collect:

Your full name
Your WhatsApp / phone number
Your city of residence
Your email address (if provided)
Your responses to our form questions (e.g., the type of ring you're interested in, occasion, estimated budget, and intended purchase timeline)

We do not collect any data beyond what you voluntarily provide in the form.

2. How We Use Your Information

We use your information to:

Contact you via WhatsApp, phone, or email to provide your requested design consultation
Prepare and share a personalized offer or quotation
Answer your questions about our rings and services
Improve our products, services, and marketing
Send you relevant updates or promotions (only where you have consented)

3. How We Store and Protect Your Data

Your information is stored securely and accessed only by authorized members of our team. We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

We retain your data only for as long as necessary to fulfill the purposes described above, or as required by applicable law. You may request deletion of your data at any time (see Section 6).

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties.

We may share your information only with:

Service providers who help us operate our business (e.g., communication tools or data storage), bound by confidentiality obligations
Authorities, where required by law or to protect our legal rights

5. Meta (Facebook & Instagram) Platforms

If you submitted your information through a Meta Instant Form, your data was first collected via Facebook or Instagram and is subject to Meta's own privacy practices. We encourage you to review Meta's Privacy Policy at https://www.facebook.com/policy.php. Once your data is transferred to us, it is handled according to this Privacy Policy.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us using the details in Section 8.

7. Compliance

We process personal data in accordance with applicable Indonesian data protection law, including Law No. 27 of 2022 on Personal Data Protection (Undang-Undang Perlindungan Data Pribadi).

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

PT. KOTAGEDE JEWELLERY GROUP
Address: Jalan Manunggal No. 037, Mutihan, Desa/Kelurahan Wirokerten, Kec. Banguntapan, Kab. Bantul, Provinsi Daerah Istimewa Yogyakarta
BANTUL, Yogyakarta Special Region 55194
Email: marketingkotagedejewellery@gmail.com
WhatsApp / Phone: +6282180008199
Website: kotagedejewellery.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.